Shipping policy

Shipping Policy

At Lanotaly, we are committed to delivering your order with care, speed, and reliability.

Processing Time

All orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Europe: 5–10 business days
United States & Canada: 7–12 business days
International: 7–15 business days

Please note that delivery times may vary during holidays or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer complimentary shipping during special promotions.

Tracking

All orders include tracked shipping. You will receive a tracking number via email once your order has been shipped.

Customs & Duties

International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur. If your package is significantly delayed or lost, please contact our support team and we will assist you promptly.

Incorrect Address

Please ensure all shipping details are correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.